Video display adjustments

[Ravindra]

Hello Severino,

Unfortunately problem still exists.

I am trying to go to your ftp site. But getting strange display.
Can not upload. See screen shot.

Regards,

Ravindra.

[Ravindra]

Hello Severino,

I am not able to upload to your ftp.

It shows me following display.
Let me know how to upload.

Regards,

Ravindra.

[Administrator]

Hello,

in order to access a FTP site you have 2 ways:
- entering the FTP address in Windows Explorer (not a browser)
- using a FTP application

As an alternative, you could upload the file into a free upload service or, if you should have the possibility to put it inside a web site, you could provide me the related URL.

Kind Regards

Severino Delaurenti
MultiMedia Soft

[Ravindra]

Hello Severino,

I have uploaded a video file on your ftp site.

Regards,

Ravindra.

[Administrator]

Hello,

I have just tested the file on my laptop having the same driver and here it seems to render without issues of sort.
As I mentioned, our component makes use of the Microsoft's InfinitePinTee filter for allowing multi-output windows so it's likely that something weird happens on your laptop between this filter and the video renderer.
Would be eventually possible for me to connect remotely to your laptop using TeamViewer so I could make some direct test on that machine? Starting from Monday we could eventually try a remote connection.

Kind regards

Severino Delaurenti
MultiMedia Soft

[Ravindra]

Hello Severino,

Sure i can share my laptop with Team Viewer.

Let me know at what time should i keep it ready.

Where do i communicate ID and password. Can we use WhatsApp if possible.
My telephone no. 919822332869.
You can send me a message when you want to take access.

Regards,

Ravindra.

[Administrator]

Hello,

please, send me access credentials through a private message: forum.admin@multimediasoft.com

Kind regards

Severino Delaurenti
MultiMedia Soft

[Ravindra]

Hello Severino,

I will be out of station for couple of days.
Once i come back will send you credentials.

Regards,

Ravindra.