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#91
Hi Patrick,

for cue points the CuePointsGetName method can return the string containing the name assigned when the CuePointsAdd method was originally called; unfortunately this feature doesn't exists for triggers.

Kind regards

Severino Delaurenti
MultiMedia Soft
#92
Hi Severino,

Is there a way to get the id's (or names) of the existing cue points or trigger points?

Best regards
Patrick Vossen
#93
Hi Patrick,

good to hear, it's quite likely that the problem was due to a DirectSound misconfiguration that was fixed after adding the new device.

Kind Regards

Severino Delaurenti
MultiMedia Soft
#94
Hi Serverini,

After adding another soundcard and setting/switching default device I cannot reproduce the issue.
I guess that something was misconfigured within Windows and adding an extra soundcard solved the issue.

Best regards
Patrick Vossen
#95
Hi Patrick,

unfortunately I cannot replicate the mentioned issue on our systems: could you be so kind to send a log file generated by the DxDiag.exe tool so I could check what's installed on the device?

Kind Regards

Severino Delaurenti
MultiMedia Soft
#96
Hi severino,

I currently noticed on 2 devices the following issue:
When I load a MP4 file without setting the audio output device (Default Directsound Device), the file is loaded without any issues, and the file (video and audio) is played as expected.
But when I set the audio output to an other output (Directsound: Speaker (Realtek (R) Audio)) and load the same MP4 file, I get an ERR_INVALID_FORMAT error.

The issue can be reproduced using the VideoPlayerSimple example (vb.net) in 32bit mode.
K-Lite is installed, Windows codecs disabled
AudioRenderMode is set to Audio_Renderer_Mode_Custom_2
Tested with AdjMmsEng.dll ver 13.1.0.2 and ver 13.6.0.17

Please advise

Best regards
Patrick Vossen




#97
Audio recording components / Re: Cannot record after lastes...
Last post by Administrator - October 20, 2022, 05:18:39 PM
Hi,

please, keep us posted about your test and, eventually, verify the availability of an updated sound card driver from the manufacturer: a reinstall of the sound card driver could be an option as well.

Kind Regards

Severino Delaurenti
MultiMedia Soft
#98
Audio recording components / Re: Cannot record after lastes...
Last post by csanchez - October 20, 2022, 05:06:51 PM
Hi,

AboutBox method returns:

Component version: 11.0.0.0
Audio Engine version: 14.0.0.1
Full version

I will give it a try on another production PC with similar configuration.

Thanks
#99
Audio recording components / Re: Cannot record after lastes...
Last post by Administrator - October 20, 2022, 01:05:38 PM
There are only 2 situations that could cause the ERR_GENERIC to be returned from that method:
- the trial version is used outside of the development machine
- one between the Windows multimedia system and the sound card driver has been damaged in some way so DirectSound is not able to properly communicate with the lower level

In order to totally exclude the first situation you may invoke the AboutBox method of the component from your code and see if the opened form states that the version is the full one or the trial one

For the second situation the only possibility would be to use a Windows restore point prior to the troublesome Windows update; you may eventually also try with a different production PC in order to see if the problem is reproduced as well.

Hope this may be of help

Kind Regards

Severino Delaurenti
MultiMedia Soft

#100
Audio recording components / Re: Cannot record after lastes...
Last post by csanchez - October 20, 2022, 03:42:40 AM
Sure, after line

nResult = AudioSoundRecorder.StartFromDirectSoundDevice(idDev, idSource, rFileName)

nResult returns ERR_GENERIC