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Hi Patrick,

never heard about them so, if they are not listed inside the Windows "Sound" applet of the control panel, it's quite unlikely that it will be supported.

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hello Patrick,

I'm not aware about limitations about the amount of loaded tracks but, from returned errors, there seems to be something disrupting things after the loading phase invoked by the VideoPlayer.Load method:

- ERR_GENERIC is returned when the filters graph created by the loading phase is no more available for playback, meaning that something destroyed it but the responsible weren't the CloseSound or the VideoPlayer.Close methods, otherwise the returned error would have been ERR_SOUND_NOT_LOADED

- ERR_TIMEOUT is returned when the filters graphs fails to be run after a reasonable amount of time

Both situations are not normal and seem to depend from something unknown happening: I would recommend to verify that the .Load and .Play methods are both invoked from the same thread because DirectShow doesn't behave correctly in a threaded environment.

Hope this helps in some way.

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hi Patrick,

for cue points the CuePointsGetName method can return the string containing the name assigned when the CuePointsAdd method was originally called; unfortunately this feature doesn't exists for triggers.

Kind regards

Severino Delaurenti
MultiMedia Soft

Hi Patrick,

good to hear, it's quite likely that the problem was due to a DirectSound misconfiguration that was fixed after adding the new device.

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hi Patrick,

unfortunately I cannot replicate the mentioned issue on our systems: could you be so kind to send a log file generated by the DxDiag.exe tool so I could check what's installed on the device?

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hi,

please, keep us posted about your test and, eventually, verify the availability of an updated sound card driver from the manufacturer: a reinstall of the sound card driver could be an option as well.

Kind Regards

Severino Delaurenti
MultiMedia Soft

There are only 2 situations that could cause the ERR_GENERIC to be returned from that method:
- the trial version is used outside of the development machine
- one between the Windows multimedia system and the sound card driver has been damaged in some way so DirectSound is not able to properly communicate with the lower level

In order to totally exclude the first situation you may invoke the AboutBox method of the component from your code and see if the opened form states that the version is the full one or the trial one

For the second situation the only possibility would be to use a Windows restore point prior to the troublesome Windows update; you may eventually also try with a different production PC in order to see if the problem is reproduced as well.

Hope this may be of help

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hi,

this is just quite strange: if the error started after a Windows update there could be the chance that something weird happened at that time; the ERR_GENERIC in this case could be caused by something unexpected, usually something damaged inside the Windows multimedia system or inside the sound card driver. Are you able to identify the exact method call that returns the ERR_GENERIC error?

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hello and thanks for your feedback,

as seen in other situations, Windows upgrades will sometime delete important keys from the registry so it's likely that something similar happened again: in this specific case, if the exe returns the mentioned error, it seems that the "trial" version of the product is being used in place of the purchased version so it's likely that the "trial" version of the component is still in place and referenced by the application.

Assuming that the problem is happening inside your development machine, you should try to:
- restart Windows
- uninstall our product's package
- make a global search inside your development machine for any remaining occurrence of the following assemblies and binaries:
   - AudioSoundRecorder.dll
   - AudioSoundRecorderF4.dll
   - AdjMmsEng.dll
   - AdjMmsEng64.dll
- and delete any of these mentioned files
- try to reinstall the full version and report us if you still have problems

Hope this will help

Kind regards

Severino Delaurenti
MultiMedia Soft

Hello,

interesting feature indeed. We will evaluate the possibility to implement it directly into the waveform analyzer but this may still require some month.

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hello,

64 bits VSTs are supported through the x64 version of our control but, as you may understand, the container application must be targeted specifically for x64 (or "Any CPU" for .NET) and this must be supported by the development environment and by the operating system: in case you should be using Visual Basic 6, which can only work in 32 bits, or if the Windows environment should be x86-based, this would not be supported.

With regards to the returned 0, this means that the VST failed to load and the error code should be stored inside the LastError property: it seems that the documentation is not appropriate in this case so it will need an update.

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hello and thanks again for your feedback.

Effectively the counter wasn't updated in case of error so we have just uploaded a patch on our web site: you can use same urls provided last time for the patched build of the multimedia engine.

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hello and thanks for your feedback.

This was indeed a bug inside our multimedia engine. You can get the latest build 13.6.0.19 of the multimedia engine, that should fix the issue, from the link below:
https://www.multimediasoft.com/bins/AdjMmsEng13.zip
and you can use it to replace existing instances on your PC under the following folders:
* C:\Program Files\Active Sound Suite\Active DJ Studio\Redist
* C:\Program Files\Active Sound Suite\Active Sound Recorder\Redist
* C:\Program Files\Active Sound Suite\Active Sound Editor\Redist
* If your machine has a x86 version of Windows
                - C:\Windows\System32
* If your machine has a x64 version of Windows
                - C:\Windows\SysWOW64

The x64 version is available as well on the link below:
https://www.multimediasoft.com/bins/AdjMmsEng13_64.zip
and you can use it to replace existing instances on your PC under the following folders:
* C:\Program Files\Active Sound Suite\Active DJ Studio\Redist
* C:\Program Files\Active Sound Suite\Active Sound Recorder\Redist
* C:\Program Files\Active Sound Suite\Active Sound Editor\Redist
* If your machine has a x64 version of Windows
                - C:\Windows\System32

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hello,

unfortunately there is the need to uninstall the older version before testing the new trial version: as usual it's recommended to backup your projects before proceeding.
You can revert things by uninstalling the trial version and by reinstalling the purchased one, once you have made your tests.

I've just tried to download the trial version available on our servers and to modify one of the sample projects and there was no error: in your case it's very likely that the application is still addressing an older version of the AdjMmsEng.dll, eventually still available in your PC: it's recommended that you verify the presence of other eventual instances.

With regards to the mentioned settings inside the application, this could be seen as a "troubleshooter": adding a checkbox with this feature inside your application "Settings" would allow the user to try addressing the issue in case he should experience a blank screen.

Hope this help.

Kind Regards

Severino Delaurenti
MultiMedia Soft

Hello,

a couple of questions:

- which version of the multimedia engine AdjMmsEng.dll is currently in use?
- Is the bluetooth device listed by the component when enumerating sound devices?

Kind Regards

Severino Delaurenti
MultiMedia Soft