Text only | Text with Images

MultiMedia Soft forum

MultiMedia Soft products => User interface components => Topic started by: tdellapenna on November 10, 2021, 08:04:24 PM

Title: Windows 10
Post by: tdellapenna on November 10, 2021, 08:04:24 PM
Need help with CTl3d control magic on Windows 10
Title: Re: Windows 10
Post by: Administrator on November 10, 2021, 09:49:02 PM
Hello,

please, feel free to ask any question you may have about it or to explain any eventual problem you may have.

Kind Regards

Severino Delaurenti
MultiMedia Soft
Title: Re: Windows 10
Post by: tdellapenna on November 15, 2021, 04:28:10 PM
I sent PM, did it not go through?
Title: Re: Windows 10
Post by: Administrator on November 15, 2021, 04:34:37 PM
Hello,

from your private message that I read a few minutes ago, it seems that you experienced problems with our component after upgrading your PC to Windows 10: if this should be the case that you are experiencing, this could be due to the fact that during the upgrade some of the registry entries needed for our component to work could get deleted or damaged.
Our suggestion would be to uninstall and reinstall the full version of the component using the same credentials provided through e-mail when you originally purchased the product.

Hope this helps

Kind regards

Severino Delaurenti
MultiMedia Soft
Text only | Text with Images